How to Use FELIWAY Help! Diffuser

Where to plug the diffuser?

Plug into a properly functioning electrical socket that has a clear space above it of at least 1.20 m (the vapour that carries the FELIWAY messages rise above the diffuser as a column of warm air). The diffuser should be plugged in where your cat spe

Where NOT to plug in the diffuser?

To ensure the proper delivery of the pheromone messages, do not plug in the diffuser:. To ensure that the diffuser works properly, it should not be connected:

How many diffuser do I need?

Use 1 diffuser for an area up to 50m2 (approx a 2 bed house).For a larger area or a house with several floors, use several diffusers.

How long does the diffuser work?

1 cartridge lasts for 7 days.

How long does it take for the diffuser to work?

The pheromones start to diffuse as soon as the diffuser is warm (about 15 minutes after plugging in). After 24 hours the diffuser will be fully functional and the calming messages of FELIWAY Help! will spread throughout the area.If a stressful situat

Should I unplug the diffuser at night?

Do not unplug or turn off the diffuser at night. Cats are often awake and active at night!It is therefore best to leave the diffuser on all the time. Clinical trials show that the diffuser is effective when used continuously (24 hours a day) as this

Compatability?

FELIWAYHelp! cartridgesshould never be used with any other electrical device.The FELIWAYHelp! diffusers should never be used with any other cartridge.FELIWAY Diffusers are supplied with a plug that is compatible with the local electricity supply of t

Recycling?

The cartridges are made from recyclable plastic (PET).

Shelf life?

The shelf life of the cartridges is 36 months (the expiry date is shown on the packaging).

How can I check the diffuser is working?

When plugged into a socket, the diffuser will gradually heat up, indicating that it is working properly.

The diffuser is hot

The diffuser contains a heating element that diffuses the product, so it is designed to be warm to the touch.

Use of diffuser and air conditioning?

Be sure to connect the diffuser away from air conditioners, vents, drafts, or air extractors. This may result in diffusion at a faster rate.

Use of diffuser and open windows?

Using the diffuser in a ventilated room (open doors and windows) may result in diffusion at a faster rate. This may result in product running out before the expected 7 days. In this case, consider placing the diffuser elsewhere in the house, targetin