Learn more about subscribe and save

How much can I save?

Save upto 30% on Feliway Optimum with the Feliway Optimum Subscription PlanSave 25% on FELIWAY Pheromoneproducts;. FELIWAY Optimum Single Refill & 3 Pack. FELIWAY Friends Single Refill & 3 Pack. FELIWAY Classic Single Refill & 3 Pack. FELIWAY Classic

Will be reminded before an order is sent?

Yes – we will email you 3 days before your recurring order willbe processed; you will have 48 hours to make any amendments to the order. You will also get a confirmation order once the order hasbeen processed you won’t be able to make any changes at

How do I skip my subscription?

By skipping a subscription order, your order will not be processed,and you won’t be charged.A new order will be generated that follows your subscription order frequency.For example, if you are set to receive a product every 3 months, and you skipan o

How do I reschedule my subscription?

In the subscription portal select the “reschedule”button you can choose to delay your next subscription order by 1 or 2 weeks,alternatively you can pick your own date by choosing the “choose a specific date”.

How do I cancel?

If you have too much product or simply need a break you don’tneed to cancel you can skip, pause or reschedule your subscription. To cancel follow the below steps:1. Once in the subscription portal head to “manage your subscription”2. Select the subsc

How do I update my address?

If you only have one item on subscription simply select “editaddress” in the subscription portal to update your address.If you have more than 1 subscription go to “Address & Payment details”tab then “Manage Addresses” to edit your address once otherw

My payment was declined.

If your paymentmethod had insufficient funds, we will reattempt payment again in 24 hours. Ifyou would prefer payment is taken on a different date you can reschedule yoursubscription. If you have recentlyreceived a new bank card, you will need to upd

How do I update payment details?

In the subscription portal- Go to the “Address & payment details” tab- Select “Manage payment methods”- You will be presented with your current payment details select “Edit”you will then be prompted to sent a secure link to your email.- You will be t

How do I add or change subscription products?

To change your subscription to another product simply cancelyour current subscription, add the new subscription item to your cart andcheckout as normal to create a new subscription. To add a product to your subscription, add the newsubscription item