The liquid level is not going downUpdated 10 months ago

The level is going down, but you can't see it!

The diffusion of the liquid from the Diffuser is a very slow process. When used normally, it is difficult to see any change inside the vial during the first week of use. Slight variations will occur depending on air turnover.

To check that your diffuser is working properly, make sure that :
* the wick is not broken
* the device is permanently switched on (sometimes an electrical socket is controlled by a wall switch)
* Finally, try plugging the diffuser into another electrical socket.